Privacy Policy

1. Information We Collect

Personal Information

When you book a property or contact us, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Booking details (dates, property selected, number of guests)
• Special requests or preferences
• Government-issued ID (for security and verification purposes)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages viewed and time spent on pages
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and reservations
• Communicate with you about your reservation
• Provide customer support and respond to inquiries
• Send booking confirmations and important updates
• Process payments and prevent fraud
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Analyze website usage and trends

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

• Payment processors for secure transaction processing
• Property owners or managers (only information necessary for your stay)
• Cleaning and maintenance services
• Email and communication service providers
• Website hosting and analytics services

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality
• Personalize content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your information
• Object: Object to processing of your information

To exercise these rights, contact us at privacy@mammothpropertyrentals.com.

7. Marketing Communications

With your consent, we may send you:

• Promotional offers and special deals
• Newsletter with updates and travel tips
• Information about new properties

You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Mammoth Property Rentals
Mammoth Lakes, CA 93546
Email: kathy@mammothpropertyrentals.com
Phone: (800) 464-5496